Sales Policy – Effective November 8, 2024
At Peppiskinne, we are committed to offering luxury products at competitive prices while ensuring that our customers receive exceptional value. Please review our Sales Policy to understand how discounts, sales, and promotional offers work.
1. Discounts and Promotions
- Seasonal Sales: Throughout the year, we may offer seasonal promotions and discounted sales on select luxury fashion, watches, and perfumes. These offers are subject to change without notice and are valid only while supplies last.
- Limited-Time Offers: Occasionally, we offer limited-time discounts on certain items or categories. These promotions will be clearly indicated on the product page and during checkout.
- Voucher Codes: We may issue promotional discount codes that provide a percentage off or fixed discount on orders. These codes can be applied during checkout. Please note that discount codes are typically non-transferable, one-time use only, and cannot be combined with other promotions unless otherwise stated.
2. Terms of Sale
- Product Availability: All items are subject to availability. Peppiskinne reserves the right to cancel an order if the product becomes out of stock or if the sale item is no longer available.
- Sale Price Adjustments: We do not offer price adjustments on previous purchases. If an item goes on sale after you have purchased it, the sale price will not be retroactively applied to your order.
- Final Sale Items: Some products may be marked as Final Sale and are not eligible for returns, exchanges, or refunds. These items will be clearly marked on our website, and the sale will be considered final upon purchase.
3. Shipping During Sales Events
- Free Shipping: During certain sales events, Peppiskinne may offer free standard shipping for orders over a specified amount. This offer may vary based on location and specific promotional periods. Free shipping will be applied automatically at checkout if eligible.
- Expedited Shipping: During peak sales periods, delivery times may be slightly longer due to increased order volume. We will do our best to ship your items as quickly as possible, and we will notify you if there are any delays.
4. Gift with Purchase
- Gift with Purchase: Occasionally, Peppiskinne may offer a gift with purchase for customers who meet a minimum spending threshold. These gifts are available only while supplies last and cannot be exchanged or returned for cash or store credit.
5. Discount Exclusions
- Luxury Watches & Limited Editions: Certain high-end items, including luxury watches, limited-edition collections, or exclusive collaborations, may be excluded from sales or discounts.
- Gift Cards: Gift cards and e-gift cards are not eligible for discounts or promotions, unless specifically stated in the promotion details.
6. Payment Methods During Sales
- We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment systems. Some promotional sales may have specific payment method restrictions. Please ensure you read the terms and conditions of any sale to confirm acceptable payment methods.
7. Customer Service During Sales
- During major sales events, our customer service team may experience higher-than-usual volumes of inquiries. We ask for your patience and will strive to assist you as quickly as possible.
- For any questions or assistance with a sale item, you can contact our customer service team by email or phone.
8. Fraud Prevention
- Peppiskinne reserves the right to cancel any order that it suspects of being fraudulent or violating our terms and conditions. If we suspect fraudulent activity, we may ask for additional verification before proceeding with your order.